The Successful Beauty Therapist 成功的美容师守则:
l Should be thoroughly proficient in her work,
both practically and scientifically对她的工作应从科学与实践性都彻底精通
l Should be ever mindful of her hygiene habits,
being extremely careful to avoid bad breath and body odors应该时刻紧记本身的个人卫生习惯,非常谨慎地避免口臭和身体气味
l Should have business ability, plus sales
ability, but above all common sense应该有业务能力,加上销售能力,但是别忽略了普通常识
l Should adopt a cordial manner of greeting
client and in speaking over the telephone透过电话在发言时要采取亲切地语调迎接客户,
l Should remember that first impression are
lasting and to the end cultivate charm and personality时刻培养与展示个人的最佳魅力和人格应该紧记的第一印象是持久的
l Should plan each day schedule in proper thought应适当的思考与计划每一天的时间表
l Should arrange appointment carefully so that
long waits will be avoided要仔细安排预约,将可以避免等待时间过长
l Should avoid entering into discussion with the
client concerning personal problems应尽量避免进入到与客户有关的个人/隐私性问题
l Should handle her client tactfully. Be gentle
when giving treatment and they will return in time and again. Harsh treatments
will lose them as clients应认真接待处理客户一切事务。,给予良好与温柔的待遇,他们将一次又一次的返回。苛刻的待遇将肯定会失去他们
l Should never speak disparagingly of the
services rendered by their beauty operator应该永远不针对美容经营者的各项服务说轻蔑的话
l Should not chew or smoke in the presence of
client不应该在客户面前咀嚼或吸烟
l Should cultivate the practice of selling added
service and merchandise要树立实践的销售增值服务和商品
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